Customer Support & Contact DetailsRegistered Entity, Indian Contact Information & Grievance Redressal
We build open-source tools and mobile applications supported by community donations and sponsorships. For support inquiries, donation billing, bug triage, or legal notices, contact our verified domestic desk below.
Official Contact Information
Trinadh Thatakula (Spectra Apps)
Registered developer identity for open-source projects, developer tools, and Google Play apps.
Office & Mailing
Madhapur, HITEC CityHyderabad, Telangana
PIN: 500081
India
Telephone Reference
+91 82828 24899Official domestic reference line. For fastest resolution, please contact us by email.
Primary Helpdesk
trinadh.thatakula@gmail.comWill respond within 24 hours. Best for sponsorship questions, refunds, and technical support.
Grievance Redressal Mechanism
In accordance with the Information Technology Act, 2000, the Consumer Protection Act, 2019, and the Digital Personal Data Protection Act, 2023, the details of our designated Grievance Officer in India are provided below:
Dedicated Support Channels
Open Source Sponsorships & Backing
Assistance with sponsor perks, billing inquiries, transaction verifications, and donation receipts across our supported platforms.
Open Source Software & Tools
Bug triage, feature requests, and developer contributions for Thor App Manager, Odin root library, Asgard UI, and MCP servers.
Google Play Apps (Spectra Apps)
Direct user support for our 12 production apps and games including Battery Watch, Fast Math, BNS Interpreter, and Fuel Pulse.
Legal & Policy Directory
Terms of Service
Terms of use, open-source licenses, donation policies, and legal warranties.
Privacy Policy
Data collection practices, third-party disclosures, and DPDP / GDPR security standards.
Cancellation & Refund Policy
Guidelines on voluntary donation refunds, recurring membership cancellations, and timelines.